NJAR Management assigns an agent to assist tenants with any questions or concerns, A tenant can submit a request to be contact by the assigned agent via text to our text hotline platform at (888) 966-8508 . Please note: This number does not have the ability to accept calls, text only. Management will review incoming request within normal business hours and respond promptly.

NJAR Management has strict policies against waiving late fees. As a courtesy NJAR Management will

waive up to 1 late fee per year. You can submit your request through our www.NJAR.Management portal

within the “Specific Request” option in the portal, ones selected you will see further instructions.

please submit your complaint through the www.NJAR.Management portal within the “File a Tenant

Complaint” option in the portal, ones selected you will see further instructions. In the event there’s an

issue with the portal, please call our Tenant help desk center at 973-834-602 and one of our receptionist

can assist you with submitting a request on your behalf.